What if I'm not satisfied with my order?Updated 2 months ago
Sometimes things just don't work out, and that's totally okay! We know that not every holster fits every body perfectly, and we always want you to feel confident in your purchase. If you're not 100% happy with your order, let's fix that. Here's how.
Before you start, let us help. A lot of fit issues come down to fit, hand orientation, or the right gun match, and we can often solve those faster than a return. Message us first and we'll help you dial it in.
Returns
- You have 60 days from the date of purchase to send your item back in its original condition. Returns must be postmarked within 60 days of the purchase date.
- We don't charge restocking fees. Return shipping is a flat $6.95, and we deduct it from your refund or store credit.
- Make sure all parts and components are included. Missing pieces are deducted from your refund.
- Original shipping fees are non-refundable.
Exchanges & store credit
- Prefer a different size, color, or style? Exchange it, and we'll cover shipping the replacement back out to you.
- Rather have store credit? Take your value back as credit to use whenever you're ready.
Warranty & defective items
- All Flashbang products come with a lifetime warranty against manufacturer defects. If something isn't right, we'll make it right.
- Unless your item is defective, it needs to be in unworn condition for a return or exchange. If it comes back looking like it's been through a wild weekend, we may have to adjust the refund accordingly.
Still have questions? Just message us at [email protected] and we'll take care of you.