What items are non-refundable?Updated 7 hours ago
- Last Call and clearance items. These are final sale and are not eligible for return or exchange. Our lifetime warranty against manufacturer defects still applies.
- Free gifts and gift cards.
- Original shipping charges.
- Return shipping, a flat $6.95 deducted from your refund or store credit.
A free gift is any item you receive at no charge, like a welcome gift. If a return means your order no longer qualifies for its free gift, please include the gift in your return. Otherwise the gift's retail value will be deducted from your refund.