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What items are non-refundable?Updated 7 hours ago

  • Last Call and clearance items. These are final sale and are not eligible for return or exchange. Our lifetime warranty against manufacturer defects still applies.
  • Free gifts and gift cards.
  • Original shipping charges.
  • Return shipping, a flat $6.95 deducted from your refund or store credit.

A free gift is any item you receive at no charge, like a welcome gift. If a return means your order no longer qualifies for its free gift, please include the gift in your return. Otherwise the gift's retail value will be deducted from your refund.

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